We are Security Systems and Alarms Inspection Board, trading as SSAIB (Company Number 02508504) (“we”, “us”, “our” or “SSAIB”). Our registered office is at 7-11 Earsdon Road, West Monkseaton, Whitley Bay, Tyne and Wear, NE25 9SX.
We are committed to safeguarding your privacy. This policy - together with the SSAIB Rules and any other documents referred to on it - sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
SSAIB is a “Data Controller,” which means that we are responsible for deciding how we hold and use personal information about you. We are required - under data protection legislation - to notify you of the information contained in this privacy notice.
This notice applies to all homeowners who have had a security system installed by a SSAIB-certified installer.
To effectively monitor the activities of installers - and to provide appropriate safeguards to homeowners - it is obligatory for your installer to provide you with a Certificate of Conformity (“certificate”) once they have installed your security system.
Your installer will pass on the certificate to SSAIB and the certificate includes details of your name and address. We hold this information to enable us to comply with statutory obligations and to pursue our legitimate interests for the purposes set out in the section below.
We may use your personal data to:
If we need to use your personal information for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.
We will not share your personal data with others, unless:
We store all your personal details on a secure server, within the European Economic Area.
We only keep your personal data for as long as is necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting or reporting requirements.
To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data - and whether we can achieve those purposes through other means - and the applicable legal requirements.
We have put in place appropriate security measures to prevent your personal information from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed.
In addition, we limit access to your personal information to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal information on our instructions and they are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected data security breach and will notify you and any applicable regulator of a suspected breach where we are legally required to do so.
Under certain circumstances, by law you have the right to:
If you want to review, verify, correct or request erasure of your personal information, object to the processing of your personal data, or request that we transfer a copy of your personal information to another party, please write to us at at 7-11 Earsdon Road, West Monkseaton, Whitley Bay, Tyne and Wear NE25 9SX or email us at ssaib@ssaib.org.
You will not have to pay a fee to access your personal information (or to exercise any of the other rights). However, we may charge a reasonable fee if your request for access is clearly unfounded or excessive. Alternatively, we may refuse to comply with the request in such circumstances.
If you have any problems with the way that we are handling your personal data, you should contact the Information Commissioner’s Officer (ICO).
The ICO can be contacted by telephone on 0303 123 113 - Monday to Friday, between 9am and 5pm - or by email at casework@ico.org.uk. You can also visit the ICO’s website by following this link: https://ico.org.uk/.
Changes to our privacy policy
We keep our privacy policy under regular review and any updates are posted on our site. This privacy policy was last updated on January 25, 2018.
The data controller responsible for your personal data is Security Systems and Alarms Inspection Board, trading as SSAIB (Company Number 02508504.) Our data protection registration number is Z7977972.
If you have any questions about this privacy notice or how we handle your personal information, please contact the SSAIB on 0191 296 3242.
Cookies are text files containing small amounts of information which are downloaded to your device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. Cookies are useful because they allow a website to recognise a user’s device. You can find more information about cookies at www.allaboutcookies.org, or visit the government website or the Information Commissioners Office website.
Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improve the user experience. They can also help to ensure that adverts you see online are more relevant to you and your interests.
A list of all the cookies used on this website by category is set out below.
When you visit our website it is likely we will create cookies which are stored on your device. For the duration of your 'session' on our website these cookies help us to deliver the correct information and ensure you only have to enter required information once, thereby improving your browsing experience.
We also use web analytics to understand how many people have visited our website, what they have looked at and how they found us etc. This gives us a better understanding of how our website is working. All data accrued cannot be used to identify personal information and merely gives us a general idea of how our website performs.
This overview of the type of cookies we use is based on categories outlined by the International Chamber of Commerce, in the ICC UK Cookie Guide. Some cookies may appear in multiple categories.
These cookies are necessary for the website to function. By disabling these cookies, some aspects of a website will either not work, or not work properly, such as secure logins, location services, and e-commerce functionality.
| Cookie Name | Provider | Type | Expiry | Purpose Description |
| PHPSESSID | ssaib.org | HTTP | Session | Preserves user session state across page requests. |
| rc::a | google.com | HTML | Persistent | This cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website. |
| rc::b | google.com | HTML | Session | This cookie is used to distinguish between humans and bots. |
| rc::c | google.com | HTML | Session | This cookie is used to distinguish between humans and bots. |
These cookies are necessary for the website to function. By disabling these cookies, some aspects of a website will either not work, or not work properly, such as secure logins, location services, and e-commerce functionality.
| Cookie Name | Provider | Type | Expiry | Purpose Description |
| __utmb | .supplier.ssaib.org | First-party | 30 minutes | This cookie determines new sessions and visits and expires after 30 minutes. The cookie is updated every time data is sent to Google Analytics. |
| __utma | .supplier.ssaib.org | First-party | 2 years | This cookie lasts for 2 years by default and distinguishes between users and sessions. It it used to calculate new and returning visitor statistics. |
| __utmc | .supplier.ssaib.org | First-party | Session | This cookie is one of the four main cookies set by the Google Analytics service which enables website owners to track visitor behaviour and measure site performance. |
| __utmz | .supplier.ssaib.org | First-party | 6 months 2 days | This cookie identifies the source of traffic to the site - so Google Analytics can tell site owners where visitors came from when arriving on the site. |
| __utmt | .supplier.ssaib.org | First-party | 10 minutes | This cookie is set by Google Analytics. According to their documentation it is used to throttle the request rate for the service - limiting the collection of data on high traffic sites. It expires after 10 minutes |
Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.
Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.
Cookies are a widely used technology on the web and on the whole are used for reasons that benefit the user. However if you wanted to stop cookies being set on your computer this is entirely within your control. The browser you use will have settings that can be configured to refuse cookies. Instructions on how to do this will vary depending on the particular type and version of your browser but a good place to start is www.allaboutcookies.org/manage-cookies/. If you choose to block cookies through your browser, it may impact your ability to effectively use certain websites.
The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (‘EEA’). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.
All information you provide to us is stored on our secure servers. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
We use information held about you in the following ways:
We may also use your data to provide you with information about goods and services which may be of interest to you and we may contact you about these by post or telephone.
If you are an existing customer, we will only contact you by electronic means (email or SMS) with information about goods and services similar to those which were the subject of a previous sale to you.
If you are a new customer, we will contact you by electronic means only if you have consented to this.
If you do not want us to use your data in this way, please tick the relevant box situated on the form on which we collect your data (the registration form)
Browsers allow you to change your cookie settings. These links may be helpful in helping you update your browser cookie settings if you wish to update them:
To learn more about your rights to online privacy, please visit Data Protection Act 1998 and The Information Commissioner's Office.
The Adobe website provides comprehensive information on how to delete or disable Flash cookies - see http://www.adobe.com/products/flashplayer/security for details.
Find out how to disable cookies by clicking on the "Manage Cookies" section of the Interactive Advertising Bureau website on the following link allaboutcookies.org
Full details of the cookies which Google Analytics uses can be found in Cookies & Google Analytics in documentation for Google's Analytics tracking code. You can also read Google's Privacy Policy for Google Analytics.
Our organisation utilises Force24’s marketing automation platform.
Force24 cookies are first party cookies and are enabled at the point of cookie acceptance on this website. The cookies are named below:
• F24_autoID
• F24_personID
They allow us to understand our audience engagement thus allowing better optimisation of marketing activity.
f24_autoId – This is a temporary identifier on a local machine or phone browser that helps us track anonymous information to be later married up with f24_personid. If this is left anonymous it will be deleted after 6 months . Non-essential, first party, 10 years, persistent.
f24_personId – This is an ID generated per individual contact in the Force24 system to be able to track behaviour and form submissions into the Force24 system from outside sources per user. This is used for personalisation and ability to segment decisions for further communications. Non-essential, first party, 10 years, persistent.
The information stored by Force24 cookies remains anonymous until:
• Our website is visited via clicking from an email or SMS message, sent via the Force24 platform and cookies are accepted on the website.
• A user of the website completes a form containing email address from either our website or our Force24 landing pages.
The Force24 cookies will remain on a device for 10 years unless they are deleted.
We also use similar technologies including tracking pixels and link tracking to monitor your viewing activities
Device & browser type and open statistics
All emails have a tracking pixel ( a tiny invisible image ) with a query string in the URL. Within the URL we have user details to identify who opened an email for statistical purposes.
Link Tracking
All links within emails and SMS messages sent from the Force24 platform contain a unique tracking reference, this reference help us identify who clicked an email for statistical purposes.